Lyris User's Guide
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Problems running the Web Interface
Table of Contents
· Introduction
· Email Commands
· Web Interface for Users
· Server Administrator
· Site Administrator
· List Administrator
· Other Topics
· Add-On Packages
· Installing and Upgrading
· · Installing Lyris List Manager
· · Installing Lyris List Manager on Unix
· · Mail Server Coexistence
· · Upgrading to Lyris List Manager from Another List Manager
· · Troubleshooting
· · · Problems running the Web Interface
· · · Problems starting the Lyris List Manager Server
· · · Problems with Multiple TCP/IP Addresses
· · · Reinstalled Windows NT, Now Web Interface No Longer Works
· · · Lyris List Manager Does Not Respond to Email I Send it
· · · Finding NT Memory Leaks
· · · Hard Disk Defraggers
· Appendix
· Frequently Asked Questions

Problems running the Web Interface

If you are having trouble running the web interface, do the following:

1) Check to make sure that your web server is correctly configured to run CGI programs.

2) Open on a command window, change directory to the directory with the web interface scripts. You are looking for a file called "lyris.pl". Once there, enter "perl -v". You should see the text "This is Perl, version 5.00x" and some copyright information. Then, enter the command "perl lyris.pl". If you see some HTML codes displayed onscreen, then the problem is likely with your Web server CGI configuration. Consult the section in your web server manual about CGI programs, and Perl programs in particular. If you do not see any HTML, you should have received an error message that should point to the cause of the problem.

Other pages which link to this page:
  • Troubleshooting
  • Page 549 of 629