Lyris User's Guide
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Problems running the Web Interface
Table of Contents
Introduction
Email Commands
Web Interface for Users
Server Administrator
Site Administrator
List Administrator
Other Topics
Add-On Packages
Installing and Upgrading
Installing Lyris List Manager
Installing Lyris List Manager on Unix
Mail Server Coexistence
Upgrading to Lyris List Manager from Another List Manager
Troubleshooting
Problems running the Web Interface
Problems starting the Lyris List Manager Server
Problems with Multiple TCP/IP Addresses
Reinstalled Windows NT, Now Web Interface No Longer Works
Lyris List Manager Does Not Respond to Email I Send it
Finding NT Memory Leaks
Hard Disk Defraggers
Appendix
Frequently Asked Questions

Problems running the Web Interface

If you are having trouble running the web interface, do the following:

1) Check to make sure that your web server is correctly configured to run CGI programs.

2) Open on a command window, change directory to the directory with the web interface scripts. You are looking for a file called "lyris.pl". Once there, enter "perl -v". You should see the text "This is Perl, version 5.00x" and some copyright information. Then, enter the command "perl lyris.pl". If you see some HTML codes displayed onscreen, then the problem is likely with your Web server CGI configuration. Consult the section in your web server manual about CGI programs, and Perl programs in particular. If you do not see any HTML, you should have received an error message that should point to the cause of the problem.

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