Lyris User's Guide
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Hold Users
Table of Contents
· Introduction
· Email Commands
· Web Interface for Users
· Server Administrator
· Site Administrator
· · Overview of Site Administrator
· · Site Admin Menu
· · Site Info
· · Topics
· · Mailing Lists
· · · Mailing Lists First Page
· · · Basic Information
· · · World-Wide-Web Urls
· · · Headers and Footers
· · · Security for Subscribers
· · · Security of List Information
· · · Confirmations
· · · Posting Privileges and Moderation
· · · Documents
· · · Limits
· · · Email Headers
· · · Archives
· · · Error Mail Handling
· · · · Hold Users
· · · · Held Notify Interval
· · · · Held Notify Days
· · · · Held Document
· · · · Purge Held
· · · · Purge Unconfirmed
· · · · Purge Unapproved
· · · · Purge Expired
· · · · Purge Unsubscribed
· · · · Bounce Reset
· · · · Bounce Days
· · · Informational
· · · Programming Extensions at the List Level
· · · Miscellaneous List Config Settings
· · · Limits (changeable only by site admin)
· · Site Documents
· · Site Action Phrases
· · Auto-Responder
· · Site People
· · Site Admin Log
· List Administrator
· Other Topics
· Add-On Packages
· Installing and Upgrading
· Appendix
· Frequently Asked Questions

Hold Users

This option determines whether members who bounce a great deal of mail have their membership automatically "held" by Lyris List Manager.

When people's email addresses go bad (for instance, they change to another Internet Service Provider) each email message sent to their old address bounces back to Lyris List Manager. By default, Lyris List Manager will analyze the bounces and determine who is causing them. If a member's email address appears to be invalid for several days in a row Lyris List Manager automatically disables their membership so that Lyris List Manager no longer sends them mail.

In most situations, automatic holding of users is a desired feature. In some situations, such as with internal mailing lists, where email address problems can be temporary (or must be repaired by a email system administrator) you can disable this feature. Lyris List Manager will then never put a membership on "hold".

When a user is placed on hold, Lyris List Manager sends the user an email message indicating that this has occurred as well as a copy of the most recent error message Lyris List Manager received from this user. This notification message, if the user receives it, can be very helpful to the user in determining why their email was being rejected by their mail system.

Other pages which link to this page:
  • Auto-Hold Users
  • Error Mail Handling
  • New in 3.0 beta 5 (v2.548)
  • New in Version 2.0
  • New in Version 1.2
  • Page 317 of 629