Reports: Mailing Reports: Delivery Statistics

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Reports: Delivery Statistics

Delivery Statistics tells you the progress of your mailings, and how successful they have been.

For a complete listing of all reports, see the Map on the Reports page in the ListManager web interface.

Delivery Table

A chart of recent deliveries for this list, and how successful they have been. Click on the date created to view a chart of mailing counts over time.

The delivery table is an overview of the success and failure rates of your recent mailings.

Finding a Mailing

To narrow the Delivery Table down to specific mailings

1. Click the Mailing Type box, and then select the category you want. This option acts as a filter for the Delivery Table; only items that fit the mailing type you selected will be displayed regardless of the other options you choose.

2. Click the View List button for the List(s) box, and then click the site or list you want.

3. Click the Calendar Popup button for the From and then choose a start date.

4. Click the Calendar Popup button for the To box and then choose an end date.

Only messages delivered in the range you specified will be displayed.

5. Click the Go button.

Twenty mailings for the list are displayed at a time. To view more, click Show more. Repeatedly clicking Show more will show greater numbers of mailings at a time.

You can change the sorting order of the mailings by clicking the up or down triangles next to Mailing Name, Total, Attempted %, Completed %, Success %, and Created date. By clicking the top triangle, the sort order will be ascending (a-z); clicking the bottom arrow makes the sort order descending (z-a). Click Next to see the next twenty mailings, Previous to see the last twenty.

The sort options are:

Mailing Name

The name you have given this mailing. If you click the mailing name link, you will be taken to the Reports: Mailings: View Mailing: Message Body page, where the actual mailing text will be displayed.

Total

The total number of recipients that ListManager is trying to send to. To view details about the mailing recipients, click the number to go to the Reports: Mailings: View Mailing: Recipients page.

Attempted %

The percentage of recipients attempted at least once. Click the number to see the "Attempted and completed count" chart for that mailing.

Completed %

The percentage of recipients for which the mailing attempt(s) are considered completed. This includes successful and failed deliveries, expired mailings, mailmerge skips, and mailmerge aborts. Click the number to see the "Attempted and completed count" chart for that mailing.

Success%

The percentage of the total recipients that ListManager has successfully delivered to. Click the number to see the "Success and failure %" chart.

Fail %

The percentage of the total recipients that ListManager has failed to delivered to. Click the number to see the "Success and failure %" chart.

Complaint%

The percentage of mail that generated a complaint. Click the number to see the "Complaints by Domain" table.

Created

The date the mailing was created. Click the date next to a mailing in the Created column to see the "Mailings count over time" chart.

Viewing a Mailing

To view a mailing, click on the mailing name. You will be taken to the Reports: Mailings: View Mailing: Message Body page, where you can view the mailing, the recipients, the log and where it is in the queue.

Seeing the Recipients

To see information about the total recipients, recipient details, who has been successfully sent to, and information about opens, clickthroughs and clickstream, click on the number next to a mailing in the Totalcolumn. You will be taken to the Reports: Mailing Reports: View Mailing: Recipients screen.