Change
the message type (i.e. list goodbye document or list confirm document)Utilities: Automated Messages: Document Associations
Document Associations are used to associate a document created in Document Content with a message type, language, and list. List messages are messages sent to users in response to certain list-related actions, such as joining a list which results in a "hello" message, or leaving a list which results in a "goodbye" message.
Documents are the email messages sent to members when they join or leave a list, confirm subscription to a list, are put on hold, or join a private list. These types of list messages are currently customizable. You may select the document to send on this page. To create a new document association, see Utilities: Document Associations: New Document Association.
Several customizable document templates are provided for you to assist you in creating hello, goodbye, confirm, held, and private documents. The "private" message type is new in ListManager 7.5 and allows the customization of the message that is sent to a user after they attempt to join a private list.
In addition to associating a document with a particular message type for a list, the same association can be made for the current site or the entire server, depending on your admin privileges. Associations made at site and server levels are inherited by the lists and sites under them unless overridden by an association at a lower level. For example, a site administrator can customize the hello document for all lists under that site at once. A list administrator can override that association at the list level.
Documents are also used for list informational purposes, and for making autoresponders and match phrases.
Finding Document Associations
Ten message types for the list you are currently logged into are displayed at one time. To view more than ten at a time, click show more. Repeatedly clicking show more will show greater numbers of message types at a time.
You may change the sorting order of the associations by clicking the up or down triangles next to Message Type, Document Title, and Default. By clicking the top triangle, the sort order will be ascending (a-z); clicking the bottom arrow makes the sort order descending (z-a). Click next to see the next ten content units, previous to see the last ten. Click on the drop-down box to see the documents for other lists, and the site or server if you have administration privileges to do so.
Message Type
The type of document association this is (confirm, goodbye, held, hello, private; see below for details on these). To edit a document association, click on the message type link.
Document Title
The actual name of the document, as set in the Contents "Content Name" field.
Default
Displays whether or not this is the default document association for each type. The yes/no default setting is on the Edit Document Associations page. Note that you can have multiple document associations set up for different languages, but if it is set as default = Yes, then this will be the default for all languages.
Viewing or Editing An Existing Document Association
To view a message, click on the message type link. Here you can:
Change
the message type (i.e. list goodbye document or list confirm document)
Find
the actual document in the Document drop-down menu. The documents you see here must be created in Document
Contents.
Set
the document association as a default. If set to "yes", this document association will apply
to all languages at the specified list, site, or server level. So for instance, if the server has documents
defined for English, French, or Spanish, but the site has a default document specified, all lists under
that site will use the default document regardless of their language setting.
Deleting a Document Association
Click "delete" next to the document you'd like to delete. ListManager will ask you if you're sure before deleting the document.
Creating a New Document Association
Click create new to be taken to Utilities: Document Associations: New Document Association.
Document Association Types
Confirm
The document which will be sent via email to new subscribers when they join the mailing list, and the list is set to confirm new subscribers. If blank, a default Confirm message will be sent.
Goodbye
The document which will be sent via email to members of this mailing list when they leave the mailing list. If blank, a default Goodbye message will be sent.
Held
The document which will be sent via email to subscribers whose subscriptions are being held due to delivery problems. If blank, a default Held message will be sent.
Hello
The document which will be sent via email to new members of this mailing list when they join. If blank, a default Hello message will be sent.
Private
The document which will be sent via email to new members who join but cannot receive any messages until an administrator subscribes them to the list.
More
1. Utilities: Automated Messages: Document Content
2. Utilities: Automated Messages: Document Associations
1. Utilities: Automated Messages: Document Associations: New Document Association
3. Utilities: Document Associations: Sample Documents:
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