Utilities: Web Forms: New Unsubscribe Form

This page helps you to create an unsubscribe form. Once you are done creating your form, view the HTML and copy it into the web page you'd like to have a subscribe form. For an overview of unsubscribe forms, see Utilities: Web Forms: New Subscribe Form Overview.

Unsubscribe forms only show the lists that a specific list administrator has rights to.

NOTES

    If you have changed the name of the server admin to be something other than Admin, this form will not work properly.

    Your web forms won't work if the host name assigned to ListManager is incorrect. If your form isn't working properly, check the URL to Web Interface in Utilities: Administration: Sites.

Email Notification

If set to yes, those who unsubscribe will receive an email notifying them whether or not they have unsubscribed successfully. If set to "no", they will not receive this notification. You may customize the goodbye message by creating a goodbye document in Contentand then selecting it in Utilities: Automated Messages: Document Associations.

Confirm

If set to "yes", those who unsubscribe will be taken to a web page which will ask them if they are sure that they want to unsubscribe. Otherwise, they will be unsubscribed immediately without confirmation.

Lists

Select the Lists that subscribers can leave. By default, a member will be unsubscribed from the current list. To select another or multiple lists, click choose lists. You will be taken to Utilities: Web Forms: New Unsubscribe Form: Choose Specific Lists to Unsubscribe. You will only be able to see lists that you are able to access with your administrative rights.

(Optional) Destination URL

The URL members will be taken to after filling out your unsubscribe form or clicking on the unsubscribe URL. If no URL is specified, they will be taken to a generic page telling them they have unsubscribed.

NOTE Be sure to type the full path. For example, if you want to direct members to the Lyris web site, type:

 http://www.lyris.com

If you leave out the http:// and only type www.lyris.com, ListManager inserts a path to a subscribe subfolder, so the full URL ends up being this:

 http://<servername>/subscribe/www.lyris.com

Append unsubscribe information to the destination URL

This option will pass information about the unsubscribing member into the destination URL, potentially to be used by a script. The options are:

e = Email address.

id = Member id and character uniquely identifying this member.

l = Lists, separated by spaces.

c = Confirm unsubscribe via email. Options are (T)rue or (F)alse.

n = Send email notification of the unsubscribe. Options are (T)rue or (F)alse.

u = Destination URL after unsubscribing.

w = Show page asking unsubscribers to confirm before completing unsubscribe

a = Append unsubscribe information to destination URL. Options are (T)rue or (F)alse.

Show confirming web page

If set to "yes", users will see a quick confirmation page after unsubscribing, informing them that they have successfully unsubscribed. They will then be taken immediately to the destination URL page if one is set above, otherwise they are taken to a generic "thank you for unsubscribing" page.

If set to "no", the confirmation page will not appear, and the user will be taken directly to the destination URL page (or generic page).

The default for this is set to "yes", and it is recommended that this confirming page be visible (leave set to "yes").

Note that if no Destination URL is defined, and Show confirming web page is set to "no", then when the user saves the unsubscribe form, it will not redirect anywhere; the unsubscribe form page will just be refreshed. It is advisable to either set the confirmation page to "yes", enter a destination URL, or both.

Your Unsubscribe URL

This page can also generate an unsubscribe URL that you can put in your ListManager mailings. Each member receives a unique unsubscribe URL (using their member ID and a checksum character), so members can unsubscribe successfully even if they forward their email to a different account. The checksum character is a security precaution that prevents others from inadvertently or maliciously unsubscribing others by changing the member ID.

Based on the other settings you've selected on this page, you can opt to have members taken to a confirm dialog that will ask them if they are sure they want to unsubscribe, and/or have them sent an email notification that they have been unsubscribed.

Preview of your Form

The unsubscribe form you've created will be displayed here. When it looks right, click get HTML. You will be taken to a page which displays the HTML for your form. Copy it and paste it into the HTML for the web page you'd like to have your unsubscribe form.

More

1. Utilities: Web Forms

2. Utilities: Web Forms: New Subscribe Form Overview

1. Utilities: Web Forms: New Subscribe Form: Subscribe

2. Utilities: Web Forms: New Subscribe Form: Choose Lists

3. Utilities: Web Forms: New Subscribe Form: Choose Demographic Fields

3. Utilities: Web Forms: New Unsubscribe Form

1. Utilities: Web Forms: New Unsubscribe Form: Choose Specific Lists to Unsubscribe