The
receiving mail server disconnects while sending the messageMailings: View Outgoing Mailing: Recipients
Total Recipients
The total number of recipients being sent to. The View Recipient Details button opens the Mailings: Mailing Status: View Outgoing Mailing: Mailing Recipients page, which displays details about the recipients for this mailing. All recipients will be visible, but a filter can be applied by selecting the desired view from the drop-down menu.
From here, the recipients' username, domain, status, send-try count, and next attempt date can be seen. In addition, further detail about the member can be accessed by clicking Member History, which takes you to the Members: History page.
Successfully Sent
The number of recipients successfully sent and delivered to. The View Successful button opens the Mailings: Mailing Status: View Outgoing Mailing: Mailing Recipients page, with the Success filter on, so only successful recipients will be immediately visible.
Active Recipients
The number of recipients which are currently intended to be sent to. These can be thought of as recipients who are being sent to at the moment, or in queue to be sent to in this mailing. The View Active button opens the Mailings: Mailing Status: View Outgoing Mailing: Mailing Recipients page, with the Active filter on, so only active recipients will be immediately visible.
Mailing Paused
Will only be displayed if an administrator manually paused the mailing. Displays the number of recipients affected by this, including those that have not been attempted (0 attempts), or in retry (more than one attempt with a transient failure). For more information on pausing mailings, see Mailings: View Outgoing Mailing: Mail Queue.
The View Paused button opens the Mailings: Mailing Status: View Outgoing Mailing: Mailing Recipients page, with the Paused filter on, so only paused recipients will be immediately visible.
Mailmerge Abort
Will only be displayed if there is a scripting error in TclMerge and the "errormode" function is set to "abort" or "notify". If this is the case, a Tcl error will cause the mailing to abort. Alternatively, if the Tcl Merge "abort" command is used, a recipient in this status will be created. The error mode function is used as follows:
errormode abort
or
errormode notify name@example.com
The
Mailmerge Skip
Displays the number of recipients skipped by mailmerge. Recipients are skipped by using the skip mail
merge command. This is based on user-specified criteria. The
Not Attempted
The number of recipients which have not been attempted for delivery yet. The view not attempted button opens the Mailings: Mailing Status: View Outgoing Mailing: Mailing Recipients page, with the Not attempted filter on, so only non-attempted (new) recipients will be immediately visible.
(n) Attempt(s)
The number of recipients which have been attempted (n) times. There may be more than one line for this as attempts are made. For instance, you may have 100 recipients attempted 1 time, 56 attempted 2 times, etc. This will go up to the number of attempts specified for the mailing. To see a current status, click the refresh button on the browser page.
The
Transient Failures
The number of recipients who did not receive the message due to a transient failure (soft bounce). This is an undeliverable message which may or may not be due to a permanent problem. Examples of transient failures:
The
receiving mail server disconnects while sending the message
The
receiving mail server returns an error message below 500 in the SMTP transaction (mailbox full, for example)
ListManager will attempt to retry messages to those addresses with transient failures the number of times specified for the server in Utilities: Administration: Server: Server Settings: Network Settings: Deliver Email.
Theoretically, this delivery could become successful in the future, however the chosen retry policy has caused ListManager to "abandon" delivery to this recipient for this mailing.
The
To attempt sending to transient failures after all retries have been completed, click
Permanent Failures
The number of recipients who did not receive the message due to a permanent failure. This is an undeliverable message which is probably due to a permanent problem with the address. Examples of permanent failures:
Email
addresses with malformed domains (janedoe@aol.cmo, for example)
The
receiving mail server returns an error message 500 or above in the SMTP transaction (user does not exist,
for example).
These recipients had an attempt result with a permanent failure and will not be attempted again after
this mailing. The
Expired Mailings
The number of recipients who were sent to but have since had the mailing expire. When a mailing is created, a "do not attempt after" date can be set on the Mailings: New Mailing: Schedule page. Once this date passes, the mailing will not be sent again, and the recipient status is "expired". This is useful for time sensitive mailings, such as holiday promotions or coupons.
The
Segment
Displays the segment(s) that the mailing was sent to.
Add Recipient
Enter an email address and click Save to send the mailing or message to the email address specified. Only one email address may be specified at a time.
This feature may be used to resend delivery or other reports to administrators.
More
1. Mailings: View Outgoing Mailing: Message Body
2. Mailings: View Outgoing Mailing: Message Header
3. Mailings: View Outgoing Mailing: Recipients
1. Mailings: View Outgoing Mailing: Mailing Recipients
2. Mailings: View Outgoing Mailing: Rejection Messages
3. Mailings: View Outgoing Mailing: Recipients: Mailing Recipients: Recipient Sending Details: Basics
4. Mailings: View Outgoing Mailing: Recipients: Mailing Recipients: Recipient Sending Details: Log
4. Mailings: View Outgoing Mailing: Log
5. Mailings: View Outgoing Mailing: Mail Queue
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