Domain Reports
Domains Charts
These charts display information about members according to their domain. A domain is everything after the @ sign in an email address (e.g., aol.com). They show how your membership breaks down according to domain, as well as those domains which have more members bouncing, held, unsubscribing or not confirming.
Knowing that a large portion of your mailing is going to a particular domain may help you tailor your message for those recipients, or explain why mailings are slow to close out if a particular domain is having trouble that day.
Checking permanent failures or held members by domain can help you see if a particular ISP is blocking your mail. To confirm, you should have detailed delivery reports mailed to you. Enable these reports by going to Utilities: List Settings: Basic Information: Reports.
Domain Table
The domain table displays all members by domain.
Count
The number or members on this list which have email addresses with this domain name:
Domain Name
Displays the member domain names. Clicking on the domain name takes you to the "Members in a domain" table, where members are listed individually, and their join date, email address, and name can be seen. Clicking the member email address here takes you to the Utilities: Members: History page for that member.
Domains Failing
Displays the domains that we are currently having trouble sending mail to, sorted by importance. These are domains that are resulting in rejection messages when mailed to. Note that, depending on the number of recipients in the mailing, this table may be slow to generate.
From the drop-down menu, select the desired mailing. Click "refresh" to view the current failures for each domain name.
Domain Name
Displays the member domain names. Clicking on the domain name takes you to the Rejection Messages page, where any rejection messages sent back from that domain name and saved, will be displayed.
Score
The domains are sorted by score (highest to lowest) by default. This score number is achieved by assigning more weight (a higher number) to those domains that have a higher number of recipients. For example, if there are two recipients at example.com and both fail, that is a 100% failure, but has only failed for two potential recipients. This will receive a lower score than if you have 10,000 recipients at aol.com, and 5% of those fail, because this is more damaging and indicates a higher failure overall.
Total
Displays the total number of messages sent to each domain.
Failures
Displays the number of failed messages for each domain. This will be a subset of the total number sent.
% Fail
Displays the % of messages sent to each domain that failed. This is the percentage of failed to total messages attempted.
Domains Potentially Blocking
This table displays domains with more than 90% failures, sorted by number of attempted recipients. If a domain is failing more than 90% of the time, there is a high probability that it is blocking your mail. If a domain is blocking you, it may be worth investigating, for instance if a domain has listed you as a spammer. Note that, depending on the number of recipients in the mailing, this table may be slow to generate.
From the drop-down menu, select the desired mailing. Click "refresh" to view the current failures for each domain name.
Domain Name
Displays the member domain names. Clicking on the domain name takes you to the Rejection Messages page, where any rejection messages sent back from that domain name and saved, will be displayed.
Total
Displays the number of messages sent to each domain.
Failures
Displays the number of failures (transient and permanent) for each domain.
More
4. Domain Reports
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