Utilities: Members: Member History
The Member History page allows you to see information on individual members, including tracking their exact activities, such as message opens, URLs clicked, clickstream events, etc.
This page is accessible by clicking the History link for an individual member on the Utilities: Members menu.
Similar information on members is available on the Utilities: Members: Edit/New Member: Advanced Settings page.
Current Information
Name
The name and email address of the member. Clicking the name will take you to the Utilities: Members: New/Edit Member: Basics page.
Status
The status of the member. For more information on member statuses, see Utilities: Members: Find Members: Status.
Kind
The kind of membership held by the member. For more information on the kinds of memberships, see Utilities: Members: Find Members: Kind.
HTML detected
ListManager can detect whether a member is able to view email messages in HTML if HTML detection has been enabled for a mailing sent to the member. If ListManager has detected this member is able to view email in HTML, this value will be displayed as "true"; if not, it will be displayed as "false. These options will not appear until the member has received at least one mailing.
Preferred mail format
The member's preferred mail format. If not specified by the member, this value will be "Text", for plain text email messages. Other options are "HTML" and "Multipart" (both text and HTML).
Member ID
The internal ListManager Member ID number.
Mailings attempted
Displays the number of mailings ListManager attempted to send to this member. for this member. For details about the attempted mailings and whether or not they were successfully delivered, click "view". his page is also accessible from Utilities: Members: New/Edit Member: Information.
Mailings sent
Displays the number of mailings sent by this member to the list. For details about these mailings, click "view" to be taken to the Utilities: Members: Member Mailings page, where the mailing and sending details can be accessed. This page is also accessible from Utilities: Members: New/Edit Member: Information.
Surveys completed
Displays a list of the surveys completed by this member. Clicking the link to the individual survey will take you to the Reports: Surveys: Response page, where individual survey responses can be analyzed.
Date joined
The time and date the member joined the list.
Date unsubscribed
The time and date the member unsubscribed from the list (if applicable).
Date confirmed
The time and date the member confirmed membership on the list (if applicable).
Date held
The time and date the member was put on hold (if applicable).
Activity Tables
Depending on the member's activity, other viewtables may appear beneath the Current Information table.
All viewtables sort results from most recent to oldest, and show a maximum of 100 results for that type of item. Note that if a member does not have any data for one of the following tables, it will not be displayed. For instance, if a member has not made any purchases, you will not see a Purchases table displayed. These tables can be exported to another file outside of ListManager by clicking on the blue floppy icon on the upper right hand corner of each table.
Purchases
Information about the member's recent purchases.
Interest Events
Information about the member's recent interest events. Interest events will not show up as Clickstream events (below).
Clickthroughs
All the recent URL's the member clicked through, and associated details.
Opens
All the recent messages the member opened, and associated details.
Clickstreams
All the recent clickstream events for the member, and associated details. If a clickstream event has an interest point or any stage information associated with it, it will appear in the Interest Events table (above).
Forward Tracking
All the recent mailings forwarded by the member, and to how many people. Note that to appear in the Forwards table, the message must be an HTML message with open tracking, and the recipient of the forward must have opened the message from a different TCP/IP address than the original recipient opened it from.
More
1. Members
2. Members: Member History
1. Members: Mailings Attempted
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