Utilities: Members: Find Members: History

The Member History page allows you to see information on individual members, including tracking their exact activities, such as messages opens, URLs clicked, clickstream events, etc.

This page is accessible by clicking the History link for an individual member on the Utilities: Members menu, and also by clicking on a member's name or email address from any members or mailings report table.

Similar information on members is available on the Utilities: Members: Edit/New Member: Advanced Settings page.

Current Information Table

Name

The name and email address of the member.

Status

The status of the member. For more information on member statuses, see Utilities: Members: find Members: Status.

Kind

The kind of membership held by the member. For more information on the kinds of memberships, see Utilities: Members: Find Members: Kind.

HTML Capable

Information about the member's HTML detecting capabilities. T is for a member that can only open text messages, H is for a member that can open HTML messages, and M is for members that can open multipart messages (both text and HTML).

Preferred Mail Format

The member's preferred mail format. This will either be T (text), H (HTML), or M (Multipart = both text and HTML).

Member ID

The internal ListManager Member ID number.

Bounce Count

Displays the number of times a message bounced when sent to this member.

Recent Bounce Date

Displays the time and date of the most recent message bounced. Note that if the Bounce Count is 0 (zero), there will be no Recent Bounce Date line visible.

Date Joined

The time and date the member joined the list.

Date Confirmed

The time and date the member confirmed the subscription to the list.

Other Tables

All viewtables sort results from most recent to oldest, and show a maximum of 100 results for that type of item. Note that if a member does not have any data for one of the following tables, it will not be displayed. For instance, if a member has not made any purchases, you will not see a Purchases table displayed. These tables can be exported to another file outside of ListManager by clicking on the icon on the upper right hand corner of each table.

Purchases

Information about the member's recent purchases.

Interest Events

Information about the member's recent interest events. Interest events will not show up as Clickstream events (below), although an interest event is actually a clickstream event, except that it has an interest point or stage information associated with it. ListManager will separate the two and display them as either an interest event or a clickstream event.

Clickthroughs

All the recent URL's the member clicked through, and associated details.

Opens

All the recent messages the member opened, and associated details.

Clickstreams

All the recent clickstream events for the member, and associated details. If a clickstream event has an interest point or any stage information associated with it, it will appear in the Interest Events table (above).

Forward Tracking

All the recent mailings forwarded by the member, and to how many people. Note that to appear in the Forwards table, the message must be an HTML message with open tracking, and the recipient of the forward must have opened the message from a different TCP/IP address than the original recipient opened it from.

More

1.   Utilities: Members: Find Members

1.   Utilities: Members: Find Members: Email Address

2.   Utilities: Members: Find Members: Name

3.   Utilities: Members: Find Members: Domain

4.   Utilities: Members: Find Members: Segments

5.   Utilities: Members: Find Members: Status

6.   Utilities: Members: Find Members: Kind

7.   Utilities: Members: Find Members: Member ID

8.   Utilities: Members: Find Members: History