Members: View Members: Member History
The Member History page allows you to see information on individual members, including tracking their exact activities, such as message opens, URLs clicked, clickstream events, etc.
This page is accessible by clicking the History link for an individual member on the Members: View Members menu.
Similar information on members is available on the Members: Add/Edit Member: Member Settings page.
Current Information
Name
The name and email address of the member. Clicking the name will take you to the Members: Add/Edit Member: Member Settings: Basics page.
Status
The membership status of the member. A normal member is an active member who may receive mail; all other statuses are inactive. For more information on member statuses, see Members: Add/Edit Member: Member Settings: Settings: Membership Status.
If a member's status is unsub (unsubscribed), you may view the mailing the member unsubscribed from (if available).
Kind
The kind of membership held by the member. For more information on the kinds of memberships, see Members: Add/Edit Member: Member Settings: Settings: Membership Kind.
HTML detected
ListManager can detect whether a member is able to view email messages in HTML if HTML detection has been enabled for a mailing sent to the member. If ListManager has detected this member is able to view email in HTML, this value will be displayed as "true"; if not, it will be displayed as "false. These options will not appear until the member has received at least one mailing.
Preferred mail format
The member's preferred mail format. If not specified by the member, this value will be "Text", for plain text email messages. Other options are "HTML" and "Multipart" (both text and HTML).
Member ID
The internal ListManager Member ID number.
Mailings attempted
Displays the number of mailings ListManager attempted to send to this member. for this member. For details about the attempted mailings and whether or not they were successfully delivered, click "view". This page is also accessible from Members: Add/Edit Member: Member Settings: Information.
Mailings sent
Displays the number of mailings sent by this member to the list. For details about these mailings, click "view" to be taken to the Members: Mailings Sent page, where the mailing and sending details can be accessed. This page is also accessible from Members: Add/Edit Member: Member Settings: Information.
Surveys completed
Displays a list of the surveys completed by this member. Clicking the link to the individual survey will take you to the Reports: Surveys: Response page, where individual survey responses can be analyzed.
Date joined
The time and date the member joined the list.
Date unsubscribed
The time and date the member unsubscribed from the list (if applicable). If available, a link to the mailing the member unsubscribed from will appear.
Date confirmed
The time and date the member confirmed membership on the list (if applicable).
Date held
The time and date the member was put on hold (if applicable).
Depending on the member's activity, other viewtables may appear beneath the Current Information table.
All viewtables sort results from most recent to oldest, and show a maximum of 100 results for that type of item. Note that if a member does not have any data for one of the following tables, it will not be displayed. For instance, if a member has not made any purchases, you will not see a Purchases table displayed. These tables can be exported to another file outside of ListManager by clicking on the spreadsheet icon on the upper right hand corner of each table.
Purchases
Information about the member's recent purchases.
Interests
Information about the member's recent interest events. Interest events will not show up as Clickstream events (below).
Clickthroughs
All the recent URL's the member clicked through, and associated details.
Opens
All the recent messages the member opened, and associated details.
Clickstreams
All the recent clickstream events for the member, and associated details. If a clickstream event has an interest point or any stage information associated with it, it will appear in the Interest Events table (above).
Forwards
All the recent mailings forwarded by the member, and to how many people. Note that to appear in the Forwards table, the message must be an HTML message with open tracking, and the recipient of the forward must have opened the message from a different TCP/IP address than the original recipient opened it from.
More
1. Members
2. Members: Member History
1. Members: Mailings Attempted