Contacts--Overview

A contact is a person on a mailing list. Information such as the person's name, email address, and other information that helps you identify the contact is called an attribute.

About the Contacts page

The Contacts page displays the contacts on a mailing list. You can view contacts in a specific segment, with a specific status, or only You can send test messages to proof contacts to find out exactly how the message will appear in your recipients' inboxes,proof contacts. From this page you can add, edit, delete, upload, export, and unsubscribe contacts.

To open the Contacts page

• On the Navigation bar, click Email Marketing then Contacts.

  

  The Contacts page opens in a new tab as shown in the following illustration.

Tip: To adjust the width of a column, move the pointer over the divider at the top of the column and drag the divider to the left or right.


To display different columns, click and select the columns you want from the list that opens.

Add Contact

Click this button to add a contact. For more information about adding a contact, see Adding a Contact.

More Actions

Select additional functions from this drop down list, such as upload contacts, manage attributes, upload global unsubscribes, export contacts, and view reports.

List

The name of the current list. Click the arrow to view contacts for a different list.

Segment

Appears only if the current list has any defined segments.

The name of the current segment. Click the arrow to view contacts for a different segment.

Status

The current status. Click the arrow to view contacts with a different status.

Show Proof Contacts Only

Select this checkbox to view only contacts designated as You can send test messages to proof contacts to find out exactly how the message will appear in your recipients' inboxes,proof contacts. For more information about proof contacts, see About Proof Contacts.

Search

Search for a contact. To find a contact, type the text you want to find in the text box then click.

Search tips

• You must type the full, exact email address, for example john_doe@example.com, not john_doe.
• You can use the asterisk (*) as a wildcard character. For example, if you type john*, your search results will include every email address that begins with john.
• Search is not case-sensitive. For example, john, John, and JOHN will produce the same results.

Options

Opens the System Tasks page, which shows details about a variety of system tasks such as uploads, downloads, segment generation, and report generation.

Contact list

Displays contact information, including email address, name, status, and the date the contact was added to the list. To edit, unsubscribe, or trash a contact, point at the contact's email address and select the action you want.

(Proof Contact)

Indicates that the contact is designated as a You can send test messages to proof contacts to find out exactly how the message will appear in your recipients' inboxes,proof contact. For more information about proof contacts, see About Proof Contacts.