Utilities: Automated Messages

ListManager sends automated messages in response to email messages it receives or in response to user actions, such as joining or leaving a list. It may also send automated messages when someone writes to an autoresponder email address, or when a word or phrase in a message is a match phrase.

You may create and assign custom content for the following types of automated messages:

Confirm

Notification that a prospective member must confirm a request to join the list.

Delivery report

Delivery status notification optionally sent to administrators.

Held

Notification that a member's email address is held due to too many successive undeliverable messages.

Hello

Notification that a member has successfully joined a list.

Goodbye

Notification that a member has been unsubscribed from a list.

Private-notification

Notification that a request to join a list is pending approval by an administrator.

Unsubscribe Confirmation

Notification that an unsubscribing member must confirm that request to be removed from a list.

Reset Password

Message with instructions on how to reset a lost password.

Private-approved

Message letting subscriber to a private list know the membership has been approved.

Duplicate Post

Informs poster the message has been rejected as it is a duplicate.

To customize an automated message, first create document content. Document content is exactly like mailing content, but is available to be assigned for automated messages. We recommend you create your document content from a template, and then edit it.

Once you have created document content, you may associate the document with one of the above types of automated messages. ListManager will use its own default document for these messages if none is specified.

Autoresponders

An autoresponder can reply with the document content of your choice when someone sends a message to the ListManageremail address you designate. ListManager can also notify specified email addresses when the autoresponder has been triggered. Autoresponders may be used for automated replies, price sheets, white papers, etc.

Match Phrases (formally Action Phrases)

Match phrases trigger various actions based on some text appearing in a message. If the specified "match" is made, the offending text may be changed or deleted, or the entire message may be blocked, and the sender be notified. Or, an administrator may be notified that the match phrase has been triggered. Match phrases may be used to look for offensive language in messages, among other uses.