International Character Sets

Most languages may be sent using Lyris ListManager if the message is sent via email. In order to send extended ASCII characters through the web interface, the charset must be changed to "UTF-8", because the new ListManager web interface translates the content into UTF-8.

1. Create a mailing by going to Utilities: Mailings: Create Mailing.

2. Edit the message before sending it by going to Mailings: Need
Approval, and selecting the ID.

3. Select the Message Header tab.

4. Edit the header, so that the charset is UTF-8. Example:

Content-Type: text/html; charset="UTF-8".

5. If you have a multipart message (text and HTML), edit the body so that the charset for each boundary is also UTF-8.

6. For an HTML message, add the additional meta tag:

E.g.:

<html>
<head><meta http-equiv="Content-Type" content="text/html;
charset=utf-8">
Sample French characters: 蓍珀臟巐硺
</HTML>

7. Save your message, and send as usual.

Note: If running Oracle, be sure that you have NLS_LANG set up in the environment correctly:

NLS_LANG=AMERICAN_AMERICA.WE8ISO8859P1

Also note that the appropriate character sets must be available on the sending and receiving machines. On Windows, you'll need to navigate to Start > Control Panel > Regional and Language Options, and check the appropriate "Language settings for the system." After selecting new language settings, you will need to reboot.