Getting an Activation Code When Behind a Firewall

If you are behind a firewall, ListManager may not be able to automatically get an activation code if ports 25 or 80 are not open. You can follow these steps to receive your activation code:

1. Open port 80 or port 25. Port 25 must be open so that ListManager can send and receive mail. You will be able to receive your activation code after opening these ports.

2. If you use a proxy, you may edit the script getactivation.tcl, located in the lm/tcllib directory, to use that proxy. To do so:

     - Open the file getactivation.tcl with a plain text editor such as Notepad or Emacs.

     - Edit this line of the script to contain your proxy information. Be sure to remove the # sign.

# If you have a proxy server, you can specify it here
# and remove the '#' symbol to use it.

#http::config -proxyhost yourproxyhostname -proxyport yourproxyportnumber

What this means is that they should remove the # sign in the third line above, and replace yourproxyhostname with their proxy hostname, and yourproxyportnumber with their proxy port number. When you're done, it should look something like this:

http::config -proxyhost host.shelby.com -proxyport 1111

3. If you cannot open port 25 or port 80, and you don't use a proxy, the following method may be used:

     1. Install ListManager, but do not enter your serial code. ListManager will run, but in "disabled" or limited mode.

     2. Log in as a Server Admin.

     3. Click on Server Config.

     4. Enter your serial number at the top of the page, and save the page. You'll get a page that looks like this:

ListManager was unable to automatically obtain your Activation Code. This may be due a firewall or other communications problem. Since you already have an activation code, you will only need to update it if you have changed your license capabilities. You can obtain a new activation code by going to the following web site. You can then cut-and-paste the activation code into the entry field below:

http://www.reg.lyris.net/cgi-bin/webactivate?id=123&serial=you-12345



your server id is:
123

your serial number is:
you-12345

     5. Click on the link, or go directly to http://www.reg.lyris.net/cgi-bin/webactivate.

     6. Enter in your Server ID and Serial Number in the form, if they are not automatically filled in for you. Click on Get Activation Code.

     7. Copy and paste your activation code into the ListManager page which requested it. Or, open a command line, and type

lm activate youractivationcode