Members: View Members

 

The View Members page shows a table of your list's members.

 

Members Table

To view or edit a particular member, click the email address. You will be taken to the Members: View Members: Edit Member page.

 

You may change the order members are displayed by clicking on the up or down triangles on the column headings. The headings are:

 

Email

The email address of the member.

 

Name

The full name of the member, if available.

 

Joined

The date the member joined.

 

Status

Whether the member is a normal, active member, or inactive-unsubscribed, held, confirm, private, etc. See Members: Add Members: Member Settings: Settings: Membership Status for more information about different member statuses.

 

Member Options

You have the following options for each member:

 

Copy
Copies the current member. ListManager will display the old name and email address, and will allow you to specify a new name, new email address, and the destination list(s) the member should be copied to. The member created will have all of the settings of the old member, including the password. Copying a member is useful if you'd like to make another list administrator—just copy an existing one.

Delete
Permanently removes the member from the ListManager database.

History
Displays information about when the member joined, what messages have been attempted to be sent to this member, and recorded member actions: opens, clickthroughs, purchases, etc. See Members: Member History for more information.

 

Display Options

To view a particular category of members, click the drop-down box above the table and then choose one of the following Show: options.

 

all members

 

confirm (awaiting user confirmation)

The person has requested to join this mailing list, but has not confirmed the subscription request by replying or clicking on a confirmation message.

 

confirmation failed (error sending confirmation)

The person has requested to join this mailing list, but the confirmation message sent failed with a permanent, 500-level error. These errors are generally returned when the email address does not exist, but may also occur when the receiving mail server believes the confirmation message is spam and thus rejects it with a permanent error. To see which is the case, view the sending record for the confirmation message in Member: Edit Member: Information: View Mailings Attempted.

 

expired (subscription expired)

The member had their membership set to expire on a certain date, and that date has passed, so this person's membership has expired and is no longer active.

 

held (bad email addresses)

An undeliverable member. ListManager failed to deliver mail to this address the number of times specified in Utilities: List Settings: Automatic Maintenance: Error Mail: Bounce Limit. A user may become "unheld" by replying to a held notification.

 

list adminstrators

 

normal (active) members

Active members who may receive mail from the list.

 

not list adminstrators

 

 private (awaiting admin approval)

Members who have requested to join this mailing list, but because this is a private mailing list, the request to join is pending list administrator approval.

 

referred (referred by a friend, awaiting confirmation)

 

Unsubscribed members

Members who haveopted out of the list.

 

complainers

Members that have marked an email from this list as spam.

 

 

Delete All in this View

Delete all members shown in this table view. Note that members may be deleted who are not visible on this page but are part of the table you are viewing.

 

Find Members

Search for members by email address, domain, segment, status, kind, or member ID.

 

Create New Member

Creates a single new member. See Members: Add Members for other member options.

 

To search this table, click icon_table_search.gif. To export this table as a CSV file, click icon_table_save.gif.

 

 

For a video tutorial on Managing Members, click here.