The Incoming Mail Queue is a table of all the email coming into your server or created through the interface to be distributed.
Finding an Incoming Message
Twenty messages are shown at a time. To view more, click Show more. Repeatedly clicking Show more will show greater numbers of messages at a time.
You may change the sorting order of the messages by clicking the up or down triangles next to Date, From,
To, or List. By clicking the top triangle, the sort order will be ascending (a-z); clicking the bottom
arrow makes the sort order descending (z-a). Click
Date
The date and time the message was received.
From
Who the message was addressed From:.
To
Who the message was addressed To:.
List
The list or list and segment the message is addressed to, if applicable.
Subject
The Subject: line of the message.
To search this table, click . To export this table as a CSV file, click .
Display Options
By default, incoming mail for the current list is displayed. To change the list or to view incoming mail for all lists, select the list from the List drop down box. To view messages of a particular status, select the status from the Status box. The possible status options are:
All
All incoming messages for this list or all your lists.
Done
ListManager has completed processing for these messages.
Failed
Messages that could not be processed, and which have not yet been acknowledged.
Failed-Acknowledged
Messages that could not be processed, and have been acknowledged by an administrator.
Important: The acknowledgment is only a flag for the user to keep track of the acknowledged failed messages.
New
Messages that have been received but not yet processed.
Retry
If there was an error processing this message, ListManager will attempt to retry this message.
Working
ListManager is processing this message.
Unprocessed
All messages that are currently unprocessed. These messages may have a status of New, Failed, Retry or Working.
Viewing an Incoming Message
To view an incoming message, click on the date or "view" next to the mailing you'd like to view. You will be taken to the Utilities: Mail Queues: Incoming: View Message page, where you can view the message.
Deleting a Message
Click Delete next to the message you'd like to delete. ListManager will ask you if you're sure before deleting the message.