Attribute Reports

How or whether members receive email from your list depends on their member status or kind. If you are detecting HTML capability, you may also know what kind of email format they are capable of reading. The reports in this section show charts and tables about these member attributes.

Status

A member's status determines whether a member receives mail sent to the list, or if they are unsubscribed or otherwise prevented from receiving normal mail.

The statuses available are:

Normal

Normal members, who will receive normal mailings to the entire list if their membership kind is set to receive mail.

Confirm

Members who have not yet confirmed their membership. These members will not receive mail until they have done so.

Expired

Members whose memberships have expired. These members will not receive mail until their expiration date is advanced to a future date, or erased from their membership record.

Held

Members who are on hold due to bad email addresses. These members were put on hold because they were undeliverable for the number of times and length of time you specified in your list settings. These members will not receive mail unless they or you change their subscription back to normal.

Private

Members who have not yet been approved by an administrator to join a private list. These members will not receive mail until an administrator has approved them.

Referred

Members who have been referred to join the list by a friend, but who have not yet joined.

Unsub

Members who have unsubscribed from your list. These members will not be delivered to unless they resubscribe to your list.

Kind

The kind of mail the member has selected to receive from the list. Generally, membership kind is relevant to discussion lists only. The kinds of memberships available are:

Mail

Members who receive messages as they are contributed.

Digest

Members who receive one daily message, with all the contributions for that day.

Mimedigest

Members who receive one daily message, with all the contributions for that day, in MIME format. The formatting of the messages will be preserved.

Index

Members who receive one daily message with only the subject lines for that day.

Nomail

Members who receive no mail from this mailing list.

Email Format

The mail format have members been detected to be able to read: Text, AOL or HTML.

In order to have information about text versus HTML, you must set Detect HTML Capability to Yes in Mailings: New Mailing: Tracking. Otherwise, all members will be text or AOL.

Note that ListManager will not automatically send members email in the format they have been detected to receive. To do so, you must create segments based on email format, and then send mailings with that type of content to each segment.

The formats available are:

Text Message Count

The number of non-AOL recipients who have not been detected opening a message with HTML.

AOL Count

The number of recipients who are AOL customers. AOL users who use AOL 5.0 or earlier cannot receive standard HTML messages.

HTML Detected Count

The number of recipients who have been detected to be able to read HTML, and are not AOL members.