Mailings: Mailing Status: Mail Queues: Incoming

 

The Incoming Mail Queue is a table of all the email coming into your server or created through the interface to be distributed.

 

Finding an Incoming Message

Twenty messages are shown at a time. To view more, click Show more. Repeatedly clicking Show more will show greater numbers of messages at a time.

 

You may change the sorting order of the messages by clicking the up or down triangles next to Date, From, To, or List. By clicking the top triangle, the sort order will be ascending (a-z); clicking the bottom arrow makes the sort order descending (z-a). Click next to see the next twenty messages, previous to see the last twenty.

 

Date

The date and time the message was received.

 

From

Who the message was addressed From:.

 

To

Who the message was addressed To:.

 

List

The list or list and segment the message is addressed to, if applicable.

 

Subject

The Subject: line of the message.

To search this table, click icon_table_search.gif. To export this table as a CSV file, click icon_table_save.gif.

 

Display Options

By default, incoming mail for the current list is displayed. To change the list or to view incoming mail for all lists, select the list from the List drop down box. To view messages of a particular status, select the status from the Status box. The possible status options are:

 

All

All incoming messages for this list or all your lists.

 

Done

ListManager has completed processing for these messages.

 

Failed

Messages that could not be processed, and which have not yet been acknowledged.

 

Failed-Acknowledged

Messages that could not be processed, and have been acknowledged by an administrator.

 

New

Messages that have been received but not yet processed.

 

Retry

If there was an error processing this message, ListManager will attempt to retry this message.

 

Working

ListManager is processing this message.

 

Unprocessed

All messages that are currently unprocessed. These messages may have a status of New, Failed, Retry or Working.

 

Viewing an Incoming Message

To view an incoming message, click on the date or "view" next to the mailing you'd like to view. You will be taken to the Utilities: Mail Queues: Incoming: View Message page, where you can view the message.

 

Deleting a Message

Click Delete next to the message you'd like to delete. ListManager will ask you if you're sure before deleting the message.