On the Deliverability Dashboard, you can view five different graphs that give you information about deliverability and MailStreams.
To select a different MailStream
Click the MailStream drop-down list and then select the MailStream you want. The list contains all the MailStreams you have permission to view.
To view statistics for an indicator in one of the graphs
Move the pointer over the indicator. For example, in a bar chart, move the pointer over a bar.
Top Domain Status
Displays the top 14 domains based on a nightly calculation of list membership. The color of the oval to the left of a domain name indicates a particular status:
Red: All IPs completely blocked
Orange: At least 51% of IPs are blocked
Yellow: Up to 50% of IPs are blocked
Green: No blocks on any IPs
To view a list of all top domains within the list/site/server
Click Status for All Top Domains
On the page that appears, you can view the status, % blocked, domain, number of members, and a description of the block.
To view MailStream blocks
Click view blocks. On the page that appears, you view the name of the MailStream blocked, IP address blocked, the domain blocking it, Blocking MX, a description of the block, the SMTP response code ListManager received, the duration of the block, the mailing and member responsible for the block, and the next retry.
To return to the Deliverability Dashboard
Click the back button in your browser.
Shows you a bar graph of the top fourteen domains with pending recipients.
To view a list of specific totals for the domains, click view data. To update the data, click refresh data.
Complaints by Domain
Displays a pie chart with the complaints for each domain broken down by percentages.
To view a list containing the title and description of each complaint, click View This List's Complaints.
MailStream Blockage
NOTE In ListManager 10.2b and later, this section is called Mailstream Queue.
Shows you a bar graph of all MailStreams and the amount of blockage they have. In the image below, the default MailStream is the only one with blockage.
To view a list containing each MailStream and its blockage amount, click view data. To update the data, click refresh data.
MailStream Volume
Shows you the status of email sent within the last 24 hours. A single bar indicates all email for a particular MailStream. There are eight different categories ; the color coding in the bar graph indicates which category the email falls into. For example, in the image below, most of the email for the MailStream default has been categorized as Invalid Users, as indicated by the blue portion of the bar.
To view statistics for an individual category, move the pointer over a colored section in the bar.
