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Utilities: Automated Messages: Document Content

 

Document Content is a specialized type of content that can be sent when users perform certain actions. Once you have created document content, you must associate that content with a user action (such as joining or leaving a list) in order to have the content sent out automatically.

 

Document content, like regular content, may be HTML, text, both HTML and text, and include attachments.

 

By specifying whether a document is a List, Site, or Server document, you control the administrative level that is able to edit the content.

 

Creating document content is very similar to creating mailing content, with templates available to assist with the proper mail merge codes and standard phrasing. The templates available are:

 

confirm

Notification that a prospective member must confirm a request to join the list. Note that a confirm-type document should have %%url.confirm%% or %%email.confirm%% so users can confirm their memberships.

 

held

Notification that a member is on hold due to successive undeliverable messages.

 

hello

Notification that a member has successfully joined a list.

 

goodbye

Notification that a member has been unsubscribed from a list.

 

private-notification

Notification that a request to join a list is pending approval by an administrator.

 

unsub-confirm

Notification that an unsubscribing member must confirm that request to be removed from a list.

 

reset-password

Message with instructions on how to reset a lost password.

 

unsub-confirm

Message asking the recipient to confirm unsubscribing.

 

reset-password-mri

Message with instructions on how to reset a lost password for list members using the discussion forum interface.

 

join-private-approved-response

Notification that a request to join a private list has been approved.

 

post-failed-duplicate

Notification that an attempt to post a message has failed because it was detected to be a duplicate.

 

These templates are the same as the default messages ListManager sends if no document associations are made.

 

Documents are also used for list informational purposes, and for making autoresponders and match phrases.

 

Finding Documents

Twenty documents for the list you are currently logged into are displayed at one time. To view more, click Show more. Repeatedly clicking Show more will show greater numbers of documents at a time.

 

You may change the sorting order of the content by clicking the up or down triangles next to Message Type, Document Title, and Default. By clicking the top triangle, the sort order will be ascending (a-z); clicking the bottom arrow makes the sort order descending (z-a). Click Next to see the next twenty content units, Previous to see the last twenty. Click on the drop-down box to see the documents for other lists, and the site or server if you have administration privileges to do so.

 

Content Name

The name of document this is (confirm, goodbye, held, hello, private; see below for details on these). To edit a document content, click on the message type link.

 

Description

The description of the document content. What you see here is what is entered in the Description field when creating a new content.

 

Viewing or Editing Existing Document Content

Click on the content name to see a detailed description. The document content can be edited from here as well. See Content: All Content: Edit Content for more information.

 

Deleting Document Content

Click Delete next to the document you'd like to delete. ListManager will ask you if you're sure before deleting the document content.

 

Creating New Document Content

Creating a new document content is the same as creating any other type of content for a mailing. Click create new to be taken to Content: New Content.

 

More

 

1.   Utilities: Automated Messages: Document Content

2.   Utilities: Automated Messages: Document Associations

1.   Utilities: Automated Messages: Document Associations: New Document Association

3.   Utilities: Document Associations: Sample Documents:

1.   Sample "Hello" Document

2.   Sample "Confirm" Document