Subscriber Activity

You are here: Reports > All Reports > Members > Subscriber Activity

Reports: Members: Subscriber Activity

The Reports: Members: Subscriber Activity page shows a table of subscription information about your list for the past week by default. To change the length of time for the report or the totals, click choose dates. This will adjust the period (date range) seen and the total for the period.

Note that the statistics on this page are affected by how long you keep data. See Reports: Members for more information.

Subscriber Activity Table

Date

The date or range of dates for the subscription information in this row.

New Members

The number of new subscriptions for the period specified in Date. Click on a number to view the new members for a particular time period. From that page, you may create a segment of those members, or download the list of new members as a CSV file by clicking on the file icon.

The number of members in this segment may be fewer than is displayed, because the segment will pull only normal members who are set to receive normal — not members who are on hold, unsubscribed, or set to receive a digest. You may include these members as well by changing the settings in Segments: New/Edit Segment: Boundaries.

Unsubscribes

The number of members who unsubscribed during the period specified by Date. Click on a number to view the unsubscribed members for a particular time period. From that page, you may download the list of unsubscribed members as a CSV file by clicking on the file icon.

Bad Addresses

The number of members who received a permanent failure message and were put on hold during the period specified by Date. See Utilities: List Settings: Automatic Maintenance: Error Mail Handling for more information about bad addresses.

Click on a number to view the held members for a particular time period. From that page, you may download the list of held members as a CSV file by clicking on the file icon.

Net Change

The change in subscriber activity for that date. For instance, if there was one new member added, and one unsubscribe, then the net change would be "0".

Total for Period

The total for the period for each column will be displayed. The length of the period can be adjusted by clicking the choose dates button.

Grand Totals

The totals for the period including members with no join, unsubscribe, or held date set.