Reports: EmailAdvisor: Delivery Monitor Reports

Delivery Monitor checks if the message has been received at more than forty ISPs and email providers, and if so, whether it reached the main mailbox or the bulk folder. It can also show if there have been changes in deliverability during the course of your campaign.

This report shows detailed deliverability information for a particular message. It shows which ISPs accepted or rejected the message, and if accepted whether it was received in the inbox or bulk folder.

Audit Information

From Address

The From: address of the message.

Subject

The subject of the message.

Date Sent

The date the send was started, Eastern Standard Time.

Time Sent

The time the send was started, Eastern Standard Time.

Seeds

The seed addresses this message was sent to.

Message ID

The message ID of this message.

Audit Chart

This pie chart summarizes the delivery results.

% Deliverability

This percentage of messages was delivered successfully to the inbox.

n Delivered to Inbox (%)

This number of messages was delivered successfully to the inbox.

n Have Not Arrived (%)

This number of messages have not yet arrived.

n Are Bulk, Junk, or Spam (%)

This number of messages have arrived, but have been filtered to a bulk, junk, or spam folder.

View Message in Browser

Click to view the message audited in a new browser window.

Delivery Details

Delivery Results Icon

The icon indicates the delivery results for this message:

ISP

The name of the ISP or email provider. Click to expand the view and see the results for each seed at this ISP; click to hide them.

Seed

The message seeds for the ISP.

Location

Where the message was delivered to; the inbox, or a bulk mail folder.

Headers

When available, allows you to view all of the message headers as received by the ISP.

Location Arrival Time (EST)

The date and time the message was received at this seed address, Eastern Standard Time.

Time to Domain

The length of time it took for the message to be received by the ISP. In some cases, there may be a delay between receipt by the domain and delivery to the inbox.

Time to Location

The length of time it took for the message to be delivered to its final destination (inbox or bulk folder), in hours:minutes:seconds format.

ISP Status at Time of Send

The ISP Status displays for email delays at major US and European Internet service providers at the time you are sending, allowing you to compare your results with the sending conditions at the time you were sending.

The report displays the name of the ISP, the average length of time it took between the sending of a message and its receipt, and an icon indicating the status: