Setting Up the Social Media Panel -- Facebook

Only users with the the permission to edit Organization settings can set up the Social Media Panel.

For more information about setting up the Social Media Panel, see Setting Up the Social Media Panel -- Overview.

Before you begin

Before setting up the Social Media Panel for Facebook, you need to:

• Make sure that the pop-up blocker is enabled in your browser.
• Log out of your personal Facebook account.

IMPORTANT:   If you are logged into a personal account, the Social Media Panel will connect to your PERSONAL account, giving your organization’s users read access to your personal account.

To set up the Social Media Panel for Facebook

If you are not currently logged into your organization's Facebook account, you will need to enter your user name and password.

1. On any page, click Settings.

The System Tools page opens.

2. In the Organizations section, click the name of the organization you want.

The Organization Details page opens.

3. Click edit.

The Edit Organization page opens.

4. Select the Social Media tab.

5. Click Enable.

The Facebook Request for Permission page opens.

6. If you are not currently logged into your Facebook account, enter your username and password.

Note: If you recently disabled the connection but still have active cookies, the page will briefly open and close, automatically re-enabling the connection. In this case, skip step 7.

7. Click Allow.

The connection is enabled and the list of available options and pages opens on the Edit Organization page.

8. Select the checkboxes of the options and pages you want all users to access.

Read access is granted to all users in the organization to the options you selected.

9. On the Dashboard, click your browser's Refresh button.

A confirmation message opens.

10. Click OK.

The connection is enabled.

Next step

Grant users write/delete permissions.

To disable a connection

1. On any page, click Settings.

The System Tools page opens.

2. In the Organizations section, click the name of the organization you want.

The Organization Details page opens.

3. Click edit.

The Edit Organization page opens.

4. Select the Social Media tab.

5. Click the Facebook Disable button.

6. On the Dashboard, click your browser's Refresh button.

A confirmation message opens.

7. Click OK.

The connection is disabled.