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Validating Customers

 

All customers should be validated periodically to check for errors in their accounts. A good time to do this is just before each billing cycle. To do so:

 

1. Go to Utilities: Administration: Billing: Customers: Configure.

2. Click Validate all Customers.

3. A report will be generated showing any customer accounts that have errors (e.g., customer has no lists assigned; or no expiration date for credit card).

4. Click Editto change the customer information.

   

Lyris, Inc.

6401 Hollis Street., # 125

Emeryville, CA 94608



Customer Support:

1-888-LYRIS-CS (1-888-597-4727)

or

1-571-730-5259



Hours:

Monday through Friday

6:00 a.m.--6:00 p.m. PST

Self-Serve Portal:

http://www.lyris.com/customer-service/contact-support/