An autoresponder is an email address that always responds by sending a document to whomever sends an email to it.
For instance, set up a "prices@yourcompany.com" autoresponder that sends out price list to anyone who emails to it.
An autoresponder with information on how to unsubscribe or get in touch with someone at your organization is useful to have in the From: field of your content. Create an autoresponder by going to Utilities: Autoresponders: New Autoresponder, and select it here to have the address inserted into your message.
Lyris, Inc. Self-Serve Portal:
6401 Hollis Street., # 125
Emeryville, CA 94608
Customer Support:
1-888-LYRIS-CS (1-888-597-4727)
or
1-571-730-5259
Hours:
Monday through Friday
6:00 a.m.--6:00 p.m. PST
http://www.lyris.com/customer-service/contact-support/