Templates are easy ways to preformat content. On the Create New Content From Template page, you can choose a template to use as a starting point for creating content
To choose a template
1. To choose a built-in template, click the box that displays Your Templates and choose Built-In Templates. Otherwise, leave the setting at Your Templates.
2. Click the Select command for the template you want.
Next: Working in the Essentials tab.
Lyris, Inc. Self-Serve Portal:
6401 Hollis Street., # 125
Emeryville, CA 94608
Customer Support:
1-888-LYRIS-CS (1-888-597-4727)
or
1-571-730-5259
Hours:
Monday through Friday
6:00 a.m.--6:00 p.m. PST
http://www.lyris.com/customer-service/contact-support/