You are here: Overview > Supported Platforms and Database Servers

Supported Platforms and Database Servers

With the exception of MSDE (Windows), Lyris ListManager connects to and uses your database. Lyris Technologies does not provide technical support for installation, use or maintenance of MS SQL, or Oracle. Contact your database vendor for more information about support for these databases.

ListManager has been tested using 32 bit machines.

Windows

Windows 2000/XP/2003 Standard Server

NOTE Windows 2003 Server Web edition is not supported for Microsoft SQL server, as Microsoft SQL Client Tools cannot be installed on this platform.

Database Servers

MSDE (Included with ListManager)
Microsoft SQL Server 2000 SP4 or 2005
Oracle 9iR2, 10gR1 and 10gR2. (using 32 bit client toolset)

Linux

Red Hat Linux ES, AS, and WS versions 3.0 and 4.0, as well as RHEL 5.0 and 5.2

NOTE If you are installing AS 4, you need to also install the following:

# rpm -Uvh compat-libstdc++-33-3.2.3-47.3.i386.rpm

NOTES

Fedora core is not supported.
ListManager can use up to 31 IP addresses.

Database Servers

Oracle 9iR2, 10gR1 and 10gR2. (using 32 bit client toolset)

Web Browsers

Internet Explorer 6 Service Pack 2 and Internet Explorer 7
Firefox 2
Firefox 3 (10.0b only)

The following web browsers are not officially supported, but should work:

Netscape 8.1
Safari
Google Chrome

NOTES

The HTML Editor does not work for Netscape 8.1 or Safari.
Javascript is not supported in the HTML Editor.
Macromedia Flash Player required for the Report Dashboard

1. Supported Platforms

2. System and Network Requirements

Lyris, Inc.

6401 Hollis Street., # 125

Emeryville, CA 94608

Customer Support:

1-888-LYRIS-CS (1-888-597-4727)

or

1-571-730-5259

Hours:

Monday through Friday

6:00 a.m.--6:00 p.m. PST

Self-Serve Portal:

http://www.lyris.com/customer-service/contact-support/